Listening is at the source of all great leadership. A key source of leadership failure is lack of listening.

Leadership does not reside in a person but in an arena that can be occupied by offerings of specific wisdom to the needs of the community

...there are alternatives to the dominant performance narrative, and those alternatives promise both performance excellence and positive impact on identity and wellbeing

you can’t get sustained exceptional performance from a controlling environment - push autonomy down the hierarchy

“When I explain complexity theory to my old Mum, she looks at me quizzically and says, ‘Isn’t that common sense, dear?’”